Tuesday, February 23, 2010
Saffa's Can't Fix It
About 14 months ago, I embarked on naked broadband with iiNet. Charmed partly by their Irish advertising campaign but moreso by well priced naked, superfast, broadband. It's not been as fast as I expected but for the first 8 months was reliable and consistent. Not so since October 2009.
I am engaging in battle with my internet provier iiNet.. . get Naked Broadband, they tempted . .Its available in your area they said . .I did . .super fast they said . .it isn't and after 7 months of intermittent access and hours of helldesk enquiries over my mobile phone, I am beginning to develop a serious dislike of very polite but useless Saffas because that's where their internet helpdesk is based. Nice enough helldeskers but after three onsite visits from varying technicians they've dropped me like a hot potato.
"Yoor too far awoi frum thi local serva" says Sharia . ."Theers nothink wrung weeth yer loin so we carnt do much maw for yew!"
What! I live in the suburbs of Sydney I have three exchanges within 6kms of home and my internet drops out frequently. My so called 'high speed naked broadband' has as much charm as a hooker patrolling the Great Western Highway just outside Penrith wearing last night's hotpants and I wish, was as fast as said hooker engaging in a $20 blow job!
So . .the task begins. Looking for an economical provider who will give me constant, uninterrupted broadband for $80 a month. Any recommendations? Because iiNet have sold me a service they can't provide and I'm up in arms. War has been declared. I'm attempting to get a refund for the last six months because I haven't had reliable service and they sold me something they can't deliver. Illegal, wrong and frustrating. My apologies for such infrequent visits. Time for a class action against the saffa faakers.
I get all set up with a nice coldie, log in and generally watch little icons spin slowly before . ."connection interrupted"
iiNet, I hate you. You sold me a product that is not serviceable in my area under false pretences and if you don't fix it in the next week . .I'm , I'm I'm ..going to . . . report you to . . Fuck me to Friday . .to whom do you report an ISP who doesn't deliver?